Testimonials — Sue Marsh Coaching

What my clients say

“Sue is a truly exceptional executive coach. She is clearly intelligent, experienced and knowledgeable about the challenges faced by senior leaders. She complements this with a warm, engaged, empathetic approach. And yet, all of this is worn lightly, almost imperceptibly, which gave me a really cherished space to reflect, to learn about myself and to grow. The experience of working with Sue has changed me profoundly and I will always be grateful for that.

I was contemplating how to adapt my skills and experiences to the next 10-15 years of work. Because of this I presented very broad goals, relating to my career and life. We covered a wide range of things, often deeply reflective. And yet, Sue effortlessly brought each session back to goals that moved me forward and each session built towards a better self-understanding. It is several weeks since our last session and I am still growing and adapting to this new understanding, which is a precious gift.

I wouldn’t hesitate to recommend Sue to anyone seeking to work with a first-class, professional coach.”

Stephen Mortimer-Lock

National Institute for Health Research

“I had the opportunity to work with Sue over six enlightening sessions. Her deep understanding of the craft of coaching, combined with her personal touch, makes her a truly outstanding coach.

Sue asks thought-provoking questions that foster clarity and change. I was particularly impressed with her commitment to stay within her coaching role, a rarity in my past experiences, and her flexibility in accommodating my calendar.

This experience has resulted in meaningful personal and professional growth for me. Sue is a beacon of coaching integrity and expertise, and I recommend her to anyone seeking a genuine, impactful coaching experience.”

Amy Kay Watson

Columbus, Ohio

“As a qualified and experienced executive coach, I feel I can say with authority that Sue is exceptional in a number of ways.

I was completely lost personally and professionally with no idea what to do or how to even begin to have a plan for my recovery.

I was very gently and compassionately encouraged, prodded and challenged to do some deep thinking and work, and I have now embarked on a life-changing course of actions which would have taken a lot longer (if ever) to achieve without Sue’s help and would have been much more stressful.

Sue listens deeply, reflects back and summarises with care and in my experience finds just the right question at the right time, all the time checking that the coaching is moving in the right direction.

I can’t recommend Sue highly enough, and have a deep gratitude for her help.”

Senior Manager, English NHS Ambulance Sector

“I didn’t know I needed coaching until I was coached!

I didn’t know where to start; with some clever questioning from Sue we quickly established areas that I would like to explore. Sue had a great way of probing and getting me to think about long established habits and consider ways in which I could approach them differently.

I have definitely learned things about myself and feel I have a greater level of self awareness than before my sessions. I have new tools to tackle long established problems.

I feel I have a better understanding of why I am who I am.

The process does require commitment on both sides and the coachee has to want to take part in the process.

I found the coaching very enjoyable and productive and what I have learned about myself in these sessions will stay with me for life.

I wouldn’t hesitate to recommend Sue. Anyone who uses her services will be very lucky to have her as a coach.”

Jackie Proctor

Head of Claims Technical Hub, National Insurance Company

“I sought career coaching because I felt ‘deadened’ at work; bewildered about where my zest had gone and feeling ineffective in my role. As a person who has always been driven to make a positive impact, speak for those without a voice and who dared to be brave, I felt crushed by the system and wondered if I needed to leave the NHS in order to express my values at work.

The points that Sue picked up as she listened to me talking from this ‘stuck place’- and the incisive questioning - have helped to probe the factors involved and the ‘Engage’ tool revealed the key ingredients that were making me feel so defeated. From a place of understanding, I moved on from feeling ‘bewildered’ to ‘aware’; I was able to reconnect to my strengths and started to take active steps to seek evidence of my effectiveness.

At the end of the four sessions, I feel more aware of what makes me buzz and what makes me drained; I’m seeking out the work tasks that make me come alive which are connected to my values. I’m reconnected to my ‘why’ and I understand more what I need to do to keep resilient, courageous and ‘alive’ at work.”

Senior NHS Clinical Lead & Manager

“Sue was a wonderful coach and I would highly recommend her!

Our coaching sessions spanned a transitional and uncertain time in my career and personal life and she was very willing to support me during that journey by allowing our sessions to focus on the key issues I was concerned about.

She provided a safe space, was a wonderful cheerleader when needed and used a variety of creative techniques to help me explore different issues.

I particularly appreciated the effort she put into the sessions we had as I prepared to interview for a new position both in practice for responding to interview questions and strengths-based exercises which helped me approach the interview in a calm and positive way.”

Rachel, Programme Specialist, United Nations

“I started my first-ever professional coaching journey with Sue on the NHS Graduate Management journey as was going through a difficult phase in my professional life and was very disillusioned and needed to find a way forward. The conversations I had with Sue during our coaching sessions helped me to see the barriers in thinking which were the stumbling blocks in my progress. I want to thank Sue for her style in directing my thinking process to look at solutions that were within me that I was not able to see. This was one of the most enriching experiences that has had a tremendous impact on my life both personally and professionally. I will continue to get coached for a long time as this will be invaluable for my growth as am going through my leadership journey.”

NHS Graduate Management Training Scheme Trainee

“The coaching given enabled me to take time out, which doesn’t often happen as a busy Property Lawyer, to think, explore my emotions and feelings and build up resilience going forward. Sue was very supportive, insightful and whilst guided each session let me lead with matters I wished to explore. I would highly recommend Sue.”

Suzanne Porteous

Senior Associate, Property Team, Private Legal Firm

“HLG needed a coach/facilitator to assist us on a resilience programme at short notice and Sue Marsh Coaching was referred to us by a colleague. It has been great working with Sue as she was able to provide what we needed and help us make a difference within a tight timeline. Sue provided a very professional service and liaised with us at each stage of our work together, exploring what was required and in detail discussed how she could meet our needs and what could be done differently.

Although Sue mainly works 1:1, she was able to draw on her previous knowledge and experience working with teams to create a bespoke programme for us which was a combination of 1:1s and a group session. We would recommend Sue as a coach/facilitator working with both individuals and teams and are very happy to provide this independent testimonial.”

Lynsey Hawker and Imrana Ghumra
Co-Chairs CILIP Health Libraries Group (HLG)

“Our ways of working were very complementary and we clicked right away. Working with Sue and being able to provide assistance to colleagues at a time of need has been one of the highlights of my role as Co-Chair of HLG.”

Imrana Ghumra
Co-Chair HLG

“At a crossroads in my career and feeling a little lost, the coaching skill and expertise Sue brings allowed me to find myself, my self-confidence and self-belief. As a natural reflector, Sue's approach re-ignited this within me. As a senior leader I spend my time jumping from meeting to meeting with little or no time to take a step back and reflect - I hadn't realised how important this was to me and my growth.

Sue's ability to listen, then somehow bring you back to the objectives you've set yourself is second to none - I genuinely don't know how she does it. As with all good coaches whilst I had the answers in me, Sue's skill was knowing how to formulate her gentle probing to enable me to find them.

At our last session, we went back over my original objectives and in some way or another I'd achieved them all. Coaching isn't a once in a life time event and I know in the future there will be other areas I'd like to tackle, but for now and with Sue's support I have made real progress.”

NHS Manager

"Sue is an empathic coach, with a positive approach, and a strong focus on the big picture.

During and after the program, I was more aware of what was going on in my life and knew how to use the available resources to prioritize the next things that I wanted to do.

Sue does a great job at holding the space for your thinking process. You'll get the chance to explore your feelings connected to things that have great importance to you.”

David Mitran

Optimist. Author. Executive Coach